Privacy Policy

This Privacy Policy governs the manner in which Bijis Internet Private Limited (Company) collects, uses, maintains and discloses information  collected from the user(s) of various service (s) provided by the  Company, either through website of the Company or through mobile  applications or network telecom operators to protect the privacy of  personal information of our customers which has been provided to us in  order to access our services. Our Privacy Policy is designed and  developed to ensure the privacy and security of user's sensitive  personal information provided to us. For the purpose of this policy,  sensitive personal data or information of customer(s) has been  considered as a part of personal information.

• What we collect
• What we do with the personal information we gather
• Collection of personal Information
• Collection of Non-Personal Information
• Use of Personal and Non-Personal Information
• Purpose of collecting personal information
• Sharing of information with Authorities
• Security
• How we use cookies
• Disclosure, Sharing and Transfer of Personal Information
• Retention of Personal Information
• Third party websites
• Advertising
• Changes To This Privacy Policy
• User acceptance of these terms,/ 
• This policy is provided for your information and is not  intended to limit or exclude your rights under laws and regulations  applicable in India.

We may collect personal information from User in a variety of  ways, including, but not limited to, when User accesses and uses the  Services and in connection with other activities, services, features or  resources we make available on the Services. User may be asked for, as  appropriate, name, email id, address, phone number, credit card  information, demographic information such as postcode, preferences and  interests etc. We will collect personal identification from User only if  they voluntarily submit such information to us. User can always refuse  to supply personal information, except that it may prevent them engaging  in certain Services related activities.

We may use your personal information to:

• Personalize the Services for User;
• Send to User direct links to the Services;
• Process transactions;
• Process installation;
• Send User our newsletter;
• Develop, deliver, and improve our products, services, content, and advertising;
• Send important notices, such as communications about purchases/downloads and changes to our Policy.
• Auditing, data analysis and research to improve the service

A Personal information is any information that can be used to  uniquely identify a person. We may collect your personal information as  required under laws and regulations the time you subscribe and use our  services or websites or otherwise interact with us, or from other  sources like third parties.

• information we collect about you will depend on the Bijis Internet products  and services you use and subscribe to. The information we may collect  includes, but is not limited to, the following:
• Your name, address, phone number, date of birth and email address.
• Your preferences for particular products, services or lifestyle  activities when you tell us what they are or when we assume what they  are based on how you use our products and services.
• Your contact with us, such as: a note or recording of a call you  make to one of our contact centers, an email or letter you send to us  and other records of any contact you have with us.
• Your account information, such as: dates of payment owed and  received; top-up information; the subscription services you use; and any  other information to do with your account.
• We collect information about how you use our products and services,  and during this process we collect information such as: Your Call data  records, your traffic data such as the phone numbers that you call and  send messages to (and the phone numbers that you receive calls and  messages from) and the date, time, duration and cost of your  communications including your phone location at the time these  communications are made. We collect your spend, your device details,  your phone usage (including voice, messaging, web/ WAP use, application  use), your purchasing habits, your location, your searching and browsing  history (including the date, time and duration of your internet  session) and your preferences (i.e. tracking our website usage  information and other information that you may provide to us from time  to time for the services that you receive from Bijis Internet. We may use  cookies and other techniques, such as web beacons, to collect  information about how you use our websites, and web-related products and  services. This allows us to customize our website for you so that it is  relevant to your interests and needs. If required for business and to  provide better services to you, we may acquire your information from our  business partners and third parties (during our business association  with them), while you are availing their service through us. If you give  us information about another person (who is an Bijis Internet Subscriber or  otherwise), perhaps when they receive a service you are paying for or a  service you have recommended, we expect you to be responsible for  ensuring that they know we are keeping records about them and we are  processing their personal information in accordance with this privacy  policy.

We may collect non-personal information about User whenever they  interact with our Services. Non-personal information may include the  browser name, the type of computer and technical information about means  used by the User to connect to our Services, such as the information  about the operating system and the internet service providers utilized  and other similar information.

his information is aggregated and used to help us provide more useful  information to the User and to understand which part of the Services,  its products and services are of most interest. We use your personally  identifiable information to support and enhance your use of the Site and  its features, including, without limitation, fulfilling your order,  providing customer service, tracking email invitations you send, and  otherwise supporting your use of the Site

If you have opted to receiving marketing material from us, we may  also provide your personal information to carefully selected third  parties who we reasonably believe provide products or services that may  be of interest to you and who have been contracted with Bijis Internet to keep  the information confidential, or who are subject to obligations to  protect your personal information. 

We may permit certain trusted third parties to track usage, analyse  data such as the source address that a page request is coming from, your  IP address or domain name, the date and time of the page request, the  referring Web site (if any) and other parameters in the URL. This is  collected in order to better understand our Web site usage, and enhance  the performance of services to maintain and operate the Site and certain  features on the Site. We may use third parties to host the Site;  operate various features available on the Site; send emails; analyse  data; provide search results and links and assist in fulfilling your  orders.

We cannot protect any information that you make available to the  general public in any publicly accessible area of our website or any  other media. We use non-identifying and aggregate information to better  design our website and for business and administrative purposes. We may  also use or share with third parties for any purpose aggregated data  that contains no personally identifiable information

If we do combine non-personal information with personal information,  the combined information will be treated as personal information for as  long as it remains combined.

Your personal information may be used & analyzed for various  lawful purposes including enrichment of service experience. These  include, but are not limited to:

• Provide, maintain and improve our products and services;
• Verify your identity as mandated by laws and regulations;
• Process the goods and services that you have bought from us and keep you updated with the progress of your order;
• Keep you informed about new products and services unless you do not want to receive our marketing messages;
• Provide the relevant service or product to you, which includes other  services not included in your agreement with us and services that use  information about where you are when using your mobile equipment  (location information), and to contact you with service-related messages  about changes to the service or product;
• Contact you with offers or promotions based on how you use our  products and services, including your calling and messaging activities,  location information and browsing information (unless you have asked us  not to contact you);
• Bill you for using our products or services or to take the appropriate amount of credit from you;
• Respond to any questions or concerns that you may have about using our network, products or services;
• Let you know about products and services offered by other companies  (including offers and discounts that we have specially negotiated for  our customers that we think may interest you, if you have chosen to  receive this information;
• Understand how our different customers use our network, products and  services so we can develop more interesting and relevant products and  services for our customers, as well as personalize the products and  services we offer you;
• Carry out research and statistical analysis and monitor customer use  of our network, products and services on an anonymous or personalized  basis;
• Ensure adherence to legal regulatory & business requirements for prevention and detection of frauds and crimes.

We will store your information for as long as we have to by law and  as per directions of the regulatory & law enforcement Authorities.  If there is no legal requirement, we will only store your information  for as long as we need it for providing services to you.

We may share Personal Information as well as non-personal information  of the User with the courts, police authorities or any other  government/regulatory/statutory authority, in case these are required by  them in relation to any proceedings pending before them.

We are committed to ensure that User's personal information is  secure. We adopt appropriate data collection, storage and processing  practices and security measures to protect against unauthorized access,  alteration, disclosure or destruction of the User personal information,  username, password, transaction information and data stored in our  Services. To prevent unauthorized access, maintain data accuracy, and  ensure the 

correct use of information, we maintain appropriate physical,  electronic, and managerial procedures to safeguard and secure the  information and data stored on our system. While no computer system is  completely secure, we believe the measures we have implemented reduce  the likelihood of security problems to a level appropriate to the type  of data involved

When a User uses services and products offered by us through the  Services, the personal information shared by User is visible to the  other users and can be read, collected, or used by them. The User is  responsible for the personal information User chooses to submit in these  instances. For example, if the User lists his/her name and email  address in a blog/forum posting, that information is public. Users are  requested to take care when using these features, we adopt reasonable  security practices and procedures, to include, technical, operational,  managerial and physical security control measures in order to protect  your personal information from unauthorized access, or disclosure while  it is under our control.

Our security practices and procedures limit access to personal  information on a need to know basis. Further, our employees, to the  extent they may have limited access to your personal information on a  need to know basis, are bound by the Code of Conduct and Confidentiality  Policies which obligate them to protect the confidentiality of personal  information.

We do not sell, trade, or otherwise transfer to outside parties your  personally identifiable information. We take adequate steps to ensure  that our contracted third parties adopt reasonable level of security  practices and procedures to ensure security of personal information.

We may retain your personal information for as long as required to  provide you with services or if otherwise required under any law. We,  however, assure you that Bijis Internet does not disclose your personal  information to unaffiliated third parties (parties outside Bijis Internet's  corporate network and its Strategic and Business Partners) which could  lead to invasion of your privacy.

When we dispose off your personal information, we use reasonable procedures to erase it or render it unreadable. 

No data transmission over the Internet is completely secure and for  reasons outside of our control, security risks may still arise. Any  personal information transmitted to us or from our online products or  services will therefore be your own risk. However, we will strive to  ensure the security of your information. We observe reasonable security  measures to protect your personal information against hacking and virus  dissemination. This privacy policy applies to information collected  through all channels by Bijis Internet in the due course of business.

A cookie is a small file which asks permission to be placed on the  User's desktop/laptop/mobile device's memory drive. Once the User  agrees, the file is added and the cookie helps analyse web traffic.  Cookies allow Services to respond to the User as an individual. The  Services can tailor its operations to the User's needs, likes and  dislikes by gathering and remembering information about the User's  preferences.

Cookies help us better understand User's behavior, and tell us which  parts of the Services Users have visited and facilitates and measure  the effectiveness of products and services offered by us. We treat  information collected by cookies and other technologies as non-personal  information. However, to the extent that internet protocol (IP)  addresses or similar identifiers are considered personal information by  local law, we also treat these identifiers as personal information. We  use traffic log cookies to identify which pages are being used.

This helps us analyse data about web page traffic and improve our  Services in order to tailor it to customer needs. We only use this  information for statistical analysis purposes and then the data is  removed from the system

Overall, cookies help us provide User with a better experience of the  Services, by enabling us to monitor which pages Users find useful and  which the Users do not. A cookie in no way gives us access to the User's  desktop/laptop/mobile device or any information about the User, other  than the data a User chooses to share with us.

A User can choose to accept or decline cookies. Most web browsers  automatically accept cookies, but a User can usually modify its browser  setting to decline cookies if the User prefer. This may prevent the User  from taking full advantage of the Services.

We may disclose and/or transfer your personal information or other  information collected, stored and processed by us to our partners,  affiliates, our group company only in case it is necessary for providing  and improving services to you. Such affiliates and partners though  external to Bijis Internet, are covered by contractual agreements. These  agreements in turn include Bijis Internet's guidelines to the management,  treatment and secrecy of information. This may also include sharing of  aggregated information with them in order for them to understand our  environment and consequently, provide you with better services.

• Our group company;
• Partners or agents who are involved in delivering the products and services you have ordered or used;
• Credit-reference agencies, fraud-prevention agencies, business-scoring agencies or other credit-scoring agencies;
• Debt-collection agencies or other debt-recovery organizations;
• Law-enforcement agencies, regulatory organizations, courts or other  public authorities if we have to or are authorized to by law; or
• Emergency services (if you make an emergency call), including your approximate location.
• Business partners of ours in delivering and improving

If we are reorganized or are sold to another organization, we may  transfer any personal information we hold about you to that  organization.   Bijis Internet will not disclose, use, give or sell any personal information to  third parties for any purposes other than to our suppliers and other  third parties who need to know in order to deliver services to you on  behalf of Bijis Internet, unless required to do so by law. Further, Bijis Internet may  use this information to contact you regarding matters relevant to the  underlying service provided and/or the information collected. 

We will retain User's personal information for the period necessary  to fulfill the purposes outlined in this Policy unless a longer  retention period is required or permitted by law.

Users may find advertising or other content on the Services that link  to the sites and services of our partners, suppliers, advertisers,  sponsors, licensor and other third parties. We do not control the  content or links that appear on these sites and services and are not  responsible for the practices employed by those websites and services  linked to or from our Services. In addition, these sites and services,  including their content and links, may be constantly changing. These  sites and services may have their own privacy policies and customer  service policies. Browsing and interaction on any other website,  including websites and services which have a link to the Services, is  subject to that websites and service's own terms and policies

Advertisement appearing on the Services may be delivered to the User  by advertising partners, who may set cookies. These cookies allow the ad  server to recognize the User computer each time they send the User an  online advertisement to compile non personal information about the User  or others who use the User computer. This information allows  advertisement networks to, among other things, deliver targeted  advertisements that they believe will be of most interest to the User.  This Policy does not cover the use of cookies by any advertisers

The Company has the discretion to update this Policy at any time. We  encourage User to frequently check this page for any changes to stay  informed about how we are helping to protect the personal information we  collect. User acknowledges and agrees that it is his/her responsibility  to review this Policy periodically and become aware of modifications.

By using the Services, User signifies his/her acceptance of this  Policy. If the User does not agree to this Policy, please do not use the  Services. User continued use of the Services following the posting of  changes to this Policy will be deemed User acceptance of those changes.